The digital vale of your ProMate 6 water softener (or filter) scrolls through a series of information designed to give the customer a quick glimpse of what is going inside the unit. Installer Information: This includes the company name and phone number who installed the unit. Time of Day: This is what time the unit Read the full article…
What Water Test Do I Need When Buying A Home?
Buying a new home can be overWELLming! But it does not have to be. There are several tests to determine what’s in your water and if your water is safe to drink. The most common is called the Basic Profile (or Standard Water Analysis). Read the full article…
Does Red Water Mean I Have Iron In My Well Water?
Yes. Red water IS usually caused by iron – specifically ferric iron. What is ferric iron? Stay with me for a fun, fast lesson on the three most common forms of iron in Connecticut well waters. And this will totally impress your friends! 1. Clear Water Iron Iron dissolved into water – so the water runs Read the full article…
How To Remove Iron Bacteria From Well Water
A common, highly unpleasant water problem in several household wells is a buildup of iron bacteria. The good news is that these microbes are harmless to your health, despite their name. The bad news is that the impacts they have on your well and plumbing systems can be annoying and disruptive to your daily water Read the full article…
Is Your Well Pressure Tank Water Logged?
The big, (usually blue), metal tank in your basement may not look like much, but it is what controls your well pump. This tank tells the pump when to turn on, how long to run, when to turn off, and is directly responsible for how much pressure you feel when you take your shower! The Read the full article…
How To Reset the Timer on a Fleck 5600 Softener
Setting the proper time of day is easy on your Fleck 5600 Water Softener. Whether you have a metered valve (counts down the gallons of water) or a daywheel valve like a Neutralizer (counts down the number of days), the process is exactly the same! *Important! DO NOT TOUCH the central knob (on either valve) Read the full article…
Submersible 2 Wire Well Pump Versus 3 Wire
If you have a submersible well pump (located in the well itself) you will have either a 2 wire or 3 wire pump. 2 Wire Vs 3 Wire – What is the Difference? Both types of pumps work exactly the same way – the only difference is the location of the relay and start capacitor Read the full article…
How to Manually Regenerate Your ProMate 1 Water Softener
Learn how to manually regenerate (also called a backwash) your Hellenbrand ProMate 1 Softener (or Neutralizer) with our simple explanation and video tutorial. To Begin Backwash Immediately: Press and hold the “REGEN” button for 5-6 seconds The unit will begin to “whir” and start a countdown for the first step of the backwashing process Read the full article…
How to Reset The Time On Your ProMate 1 Water Softener
To reset the time of day on your Hellenbrand ProMate 1 Water Softener (or Neutralizer) system, follow the video tutorial and instructions below. Instructions: Press and release the “SET CLOCK” button The hour number will begin flashing Use the UP or DOWN arrow to change the hour to the appropriate time When hour is correctly Read the full article…
Why Do I Need a UV Bulb Replacement Yearly?
If you have an Ultraviolet Sterilizer, or UV for short, it is recommended to replace the ultraviolet light bulb inside every year. There is also a 365 day countdown timer built right into the controller for the unit. But why is this necessary? The light bulb hasn’t burned out, so why can’t you leave it Read the full article…